Base: $19.29 - $24.99 ph; bonus/equity: not specif...
Fully remote
Outbound calls using automated dialer
Patient financial liability negotiation
Documentation in emr (epic)
The Self-Pay Representative role involves utilizing overall knowledge of the Revenue Service Center to provide accurate information when communicating with patients
Job Summary
The Self-Pay Representative role involves utilizing overall knowledge of the Revenue Service Center to provide accurate information when communicating with patients.
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.
Intermountain Health is an equal opportunity employer and uses an AI platform, HiredScore, to improve the job application experience while ensuring fairness.
Matching Summary
The Self-Pay Representative role involves utilizing overall knowledge of the Revenue Service Center to provide accurate information when communicating with patients.
Salary
Base: $19.29 - $24.99 per hour; Bonus/Equity: Not specified; Benefits: Generous benefits package covering wellness programs
Skills & Requirements
Must-have
Outbound calls using automated dialer
Patient financial liability negotiation
Documentation in EMR (Epic)
Insurance and patient responsibility education
Payment plan establishment
Credit card payment processing
Meeting productivity and quality measures
Nice-to-have
Adaptability and calm communication
Knowledge of medical billing and insurance
Problem solving skills
Regular attendance during business hours
Computer literacy
Key Requirements
High School Diploma or GED
Passing score and certificate from approved language testing vendor
Prior experience in collections, customer service or call center preferred
Knowledge of general medical billing and insurance preferred
Ability to lift and move heavy items
Ability to drive vehicle if required
Work Rights
Not considering candidates residing or planning to reside in certain US states