We are seeking a Customer Service Department Storage Group Staff (Reinstatement 담당) who can solve critical issues and provide value for the future of our business
Job Summary
We are seeking a Customer Service Department Storage Group Staff (Reinstatement 담당) who can solve critical issues and provide value for the future of our business.
Responsibilities include checking reinstatement application forms, guiding reinstatement assessment results, managing reinstatement premium payments, and handling inquiries related to these tasks.
The company offers a hybrid work arrangement, full flex time, comprehensive social insurance, various training programs, and a complete two-day weekend (Saturday and Sunday).
Matching Summary
We are seeking a Customer Service Department Storage Group Staff (Reinstatement 담당) who can solve critical issues and provide value for the future of our business.
Skills & Requirements
Must-have
Native level Japanese communication
Insurance business operations
PC skills (Access, Excel, Word, PowerPoint)
Problem-solving and decision-making
Continuous improvement mindset
Nice-to-have
Customer centricity focus
Agile mindset
Team player
Integrity and honesty
Diversity and inclusion
Key Requirements
At least 2 years of practical experience in life insurance operations
Experience in creating/editing administrative manuals for insurance operations
Proficiency in Access for database creation and Excel for functions/VBA