This role involves managing stakeholder needs from North America including order entry, monitoring, billing, and account administration
Job Summary
This role involves managing stakeholder needs from North America including order entry, monitoring, billing, and account administration.
The position requires interpreting consumer concerns, opening formal cases for investigation, and applying judgment to achieve optimal case cycle times.
Chevron offers competitive salary, comprehensive health care coverage, annual corporate incentive bonuses, and robust career development opportunities.
Matching Summary
This role involves managing stakeholder needs from North America including order entry, monitoring, billing, and account administration.
Salary
Competitive salary; Annual corporate incentive bonus when goals are met; Allowances, medical, and optical reimbursements included
Skills & Requirements
Must-have
Bachelor's degree in business or related course
Excellent written and verbal communication skills
Analytical thinker with keen attention to detail
Experience in customer service or related field
Willingness to work night shift and holidays
Nice-to-have
Experience in order entry and customer master data management
Proficiency with SAP and Salesforce systems
Interest in the energy industry
Ability to work with minimum supervision
Key Requirements
Bachelor's degree in business or related course
Prior experience in customer service or related field