Network Request Fulfillment Quality Assurance Lead
CACI
Base: $120,800 - $265,800; bonus/equity: not speci...
Network request fulfillment qa
Itsm framework expertise
Servicenow dashboard development
The role focuses on ensuring the highest standards of quality in network request fulfillment processes within the ITSM framework
Job Summary
The role focuses on ensuring the highest standards of quality in network request fulfillment processes within the ITSM framework.
Candidates must possess a TS/SCI clearance with a Polygraph to work on missions ensuring the safety of the nation.
The position offers competitive compensation ranging from $120,800 to $265,800 along with comprehensive benefits including healthcare and retirement.
Matching Summary
The role focuses on ensuring the highest standards of quality in network request fulfillment processes within the ITSM framework.
Salary
Base: $120,800 - $265,800; Bonus/Equity: Not specified; Benefits: Healthcare, wellness, financial, retirement, family support, continuing education, and time off
Skills & Requirements
Must-have
Network request fulfillment QA
ITSM framework expertise
ServiceNow dashboard development
TS/SCI with Polygraph clearance
10+ years IT experience
Nice-to-have
Six Sigma certification preferred
Data analysis and reporting skills
Continuous improvement initiatives
Team mentorship capabilities
Regulatory requirements familiarity
Key Requirements
Bachelor's degree in Computer Science or related field