Service Operations Excellence Manager, Controls (emea)

JCI

Multiple Locations
Hybrid
Operational excellence leadership
Service kpi management
Order-to-cash process standardization
This role will influence how we deliver service and manage operations across multiple countries

Job Summary

  • This role will influence how we deliver service and manage operations across multiple countries.
  • You will lead key service KPIs and drive continuous improvement initiatives.
  • The position offers a high-impact role with visibility across the EMEA leadership structure.

Matching Summary

This role will influence how we deliver service and manage operations across multiple countries.

Skills & Requirements

Must-have

  • Operational excellence leadership
  • Service KPI management
  • Order-to-Cash process standardization

Nice-to-have

  • Experience in HVAC environments
  • Familiarity with Lean methodologies
  • Strong stakeholder management skills

Key Requirements

  • Bachelor’s degree in Engineering
  • 8–12 years of experience in service operations
  • Strong understanding of service delivery

Work Rights

Not specified

Tailored Resume

Cover Letter