Senior Associate – Talent Lifecycle Delivery Services - Elmac Region (hr Shared Services)

Amgen Inc

Lisbon, Portugal
Not specified; not specified; generous amgen total...
4-6 years hr operations experience
Workday and servicenow proficiency
Hire-to-retire process management
Join a team of over 500 talented individuals in Lisbon recognized as a top Best Workplace in Portugal

Job Summary

  • Join a team of over 500 talented individuals in Lisbon recognized as a top Best Workplace in Portugal.
  • Manage complex Tier 1 escalations across the ELMAC region ensuring timely and compliant resolution of HR cases.
  • Act as a key user of Workday and ServiceNow while supporting continuous improvement and automation initiatives.

Matching Summary

Join a team of over 500 talented individuals in Lisbon recognized as a top Best Workplace in Portugal.

Salary

Not specified; Not specified; Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits

Skills & Requirements

Must-have

  • 4-6 years HR Operations experience
  • Workday and ServiceNow proficiency
  • Hire-to-Retire process management
  • Multi-country case escalation handling
  • Tiered service delivery model knowledge

Nice-to-have

  • Strong service orientation mindset
  • Excellent problem-solving skills
  • Ability to work across cultures
  • Digital enhancement initiative experience
  • Additional language proficiency

Key Requirements

  • Bachelor's degree in Human Resources or Business Administration
  • Minimum 4-6 years of HR Shared Services experience
  • Proven experience with multi-country HR compliance

Work Rights

Not specified

Tailored Resume

Cover Letter