Customer Support & Specials Carpets Manager

Tarkett

Waalwijk, Netherlands
Market conform salary; excellent secondary employm...
Hbo work and thinking level
Experience in customer support
Leadership of two teams
You will lead two teams responsible for executing custom projects and maintaining high service levels for customers and sales networks

Job Summary

  • You will lead two teams responsible for executing custom projects and maintaining high service levels for customers and sales networks.
  • The role involves continuous process improvement, cost optimization, and ensuring strict adherence to KPIs and SLAs.
  • Tarkett offers a dynamic international environment with excellent secondary benefits including 24 vacation days, 13 ATD days, and a comprehensive wellness program.

Matching Summary

You will lead two teams responsible for executing custom projects and maintaining high service levels for customers and sales networks.

Salary

Market conform salary; Excellent secondary employment conditions; Pension scheme and travel expense reimbursement included

Skills & Requirements

Must-have

  • HBO work and thinking level
  • Experience in Customer Support
  • Leadership of two teams
  • Project management skills
  • English language proficiency

Nice-to-have

  • Proactive problem-solving attitude
  • Team player with motivation skills
  • Flexible and change-oriented
  • International environment experience

Key Requirements

  • HBO education level
  • Managerial experience in Customer Support
  • Strong English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter