Customer Service Representative - Broadway

CommBank

Broadway, Australia
Part-time (25 hours per week, predetermined roster: monday to friday, 11:00 am - 4:00 pm)
Respond to transactional banking needs
Process deposits, withdrawals, and transfers
Assist with cash and atm procedures
CommBank is seeking a part-time Customer Service Representative for their Broadway branch, responsible for providing customer support and processing banking transactions. The role emphasizes a commitment to customer service and requires individuals who can thrive in a fast-paced retail banking environment

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Broadway Shopping Centre Branch you’ll be responding to customers transactional banking needs, delivering a seamless customer experience.
  • You’ll be part of a community that’ll support you professionally and personally, every step of the way.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Service Representative for their Broadway branch, responsible for providing customer support and processing banking transactions. The role emphasizes a commitment to customer service and requires individuals who can thrive in a fast-paced retail banking environment.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, and transfers
  • Assist with cash and ATM procedures
  • Adhere to bank processes and procedures
  • Work in a busy retail environment

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative culture
  • Holistic customer solutions

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Refer customers to relevant team members

Work Rights

Not specified

Tailored Resume

Cover Letter