Senior Manager - Digital Adoption & Engagement

BMO Financial Group

Toronto, Canada
Base: $94,600.00 - $176,000.00; bonus/equity: may ...
Hybrid
7+ years progressive experience in retail banking
Lead large-scale cross-functional digital initiatives
Develop multi-year digital adoption strategies
This role is accountable for setting the vision and multi-year roadmap to accelerate digital adoption and migrate customers toward self-serve banking behaviors

Job Summary

  • This role is accountable for setting the vision and multi-year roadmap to accelerate digital adoption and migrate customers toward self-serve banking behaviors.
  • The Senior Manager leads high-impact, cross-functional initiatives that improve customer experience, reduce cost-to-serve, and drive sustainable primary relationship growth.
  • BMO offers a comprehensive total compensation package including performance-based incentives, discretionary bonuses, health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

This role is accountable for setting the vision and multi-year roadmap to accelerate digital adoption and migrate customers toward self-serve banking behaviors.

Salary

Base: $94,600.00 - $176,000.00; Bonus/Equity: May include commission structure and discretionary bonuses; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • 7+ years progressive experience in retail banking
  • Lead large-scale cross-functional digital initiatives
  • Develop multi-year digital adoption strategies
  • Strong stakeholder influence at executive level
  • Expertise in data-driven decision making

Nice-to-have

  • MBA or advanced degree preferred
  • Experience with emerging technologies
  • Commitment to diversity and inclusion culture

Key Requirements

  • 7+ years of progressive experience
  • Post-secondary degree in Business, Commerce, Engineering, or Analytics
  • Proven ability to lead enterprise-wide programs

Work Rights

Not specified

Tailored Resume

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