Veterinary Customer Services Representative – 2nd Shift

The Ohio State University

Columbus, Ohio, US
Base: $17.00- $21.77 ph; bonus/equity: not specifi...
Client services support
Answering and directing calls
Hospital computer system
The successful candidates will have the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues

Job Summary

  • The successful candidates will have the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.
  • Duties include, but are not limited to, responding to routine, complex and medical emergency situations in professional manner; answering and directing internal and external calls appropriately; creating accurate day-to-day admitting information through hospital computer system.
  • Evening and weekend hours will be eligible for shift differential.

Matching Summary

The successful candidates will have the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.

Salary

Base: $17.00- $21.77 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Client services support
  • Answering and directing calls
  • Hospital computer system
  • Money handling practices
  • University privacy standards

Nice-to-have

  • Self-directed work
  • Interacting with diverse staff
  • Analyzing and interpreting information

Key Requirements

  • High School graduate or equivalent
  • 1 year of relevant experience
  • 2-4 years of relevant experience preferred
  • 2 years customer service/healthcare/veterinary care experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter