Customer Banking Specialist - Emerald

COMMONWEALTH BANK OF AUSTRALIA

Emerald, Queensland, Australia
Part-time (35 hours per week, monday - friday)
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
The Commonwealth Bank of Australia is seeking a Customer Banking Specialist for its Emerald branch, offering a part-time, permanent position with a focus on delivering exceptional customer service and supporting clients in their banking needs. The role involves processing transactions, conducting financial health checks, and providing education on banking technologies

Job Summary

  • Deliver a seamless banking experience to over 10 million personal and small business customers.
  • As a Customer Banking Specialist, you will respond to customers’ transactional banking needs, conduct financial health checks, and assist with various banking processes.
  • Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking, and Financial Advice.

Matching Summary

Match Score: 85

The Commonwealth Bank of Australia is seeking a Customer Banking Specialist for its Emerald branch, offering a part-time, permanent position with a focus on delivering exceptional customer service and supporting clients in their banking needs. The role involves processing transactions, conducting financial health checks, and providing education on banking technologies.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling
  • Follow bank processes and procedures
  • Handle customer enquiries
  • Problem-solve effectively

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative team culture
  • Work in busy retail environment

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Uphold strong risk culture
  • Champion compliance and risk management practices

Work Rights

Not specified

Tailored Resume

Cover Letter