Customer Service Representative

UOB United Overseas Bank Limited

24x7 rotational shift availability including weekends
High level of quality and professionalism
Accurate data entry into relevant systems
The role involves delivering 24-hour one-stop customer service with the highest standard of personalized phone support

Job Summary

  • The role involves delivering 24-hour one-stop customer service with the highest standard of personalized phone support.
  • Employees are expected to handle and resolve customer complaints proficiently while maintaining high integrity and confidentiality.
  • Fresh graduates are welcome to apply for this position within UOB's global network spanning 19 countries.

Matching Summary

The role involves delivering 24-hour one-stop customer service with the highest standard of personalized phone support.

Skills & Requirements

Must-have

  • 24x7 rotational shift availability including weekends
  • High level of quality and professionalism
  • Accurate data entry into relevant systems

Nice-to-have

  • Positive mindset with a CAN-DO attitude
  • Pleasant voice and good telephone etiquette
  • Experience in Call Centre or Banking environment

Key Requirements

  • At least a recognized Diploma with minimum 2 years' experience
  • SPM/STPM equivalent with at least 5 years of work experience
  • Good verbal and written English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter