Front Office Supervisor

SSG HOTELS PTE. LTD.

Singapore, Singapore
Not specified; benefits: global marriott discounts...
2+ years hotel experience
Opera or marriott pms proficiency
English language fluency
This role involves processing guest check-ins, managing room assignments, and executing upsell strategies at a Marriott-affiliated boutique hotel

Job Summary

  • This role involves processing guest check-ins, managing room assignments, and executing upsell strategies at a Marriott-affiliated boutique hotel.
  • Candidates will perform night audits, handle loyalty program inquiries for Bonvoy members, and provide comprehensive guest assistance including luggage and transportation.
  • The position offers extensive benefits including global Marriott discounts, personalized learning tools, and complimentary staycations at group hotels.

Matching Summary

Match Score: 85

This role involves processing guest check-ins, managing room assignments, and executing upsell strategies at a Marriott-affiliated boutique hotel.

Salary

Not specified; Benefits: Global Marriott discounts; Staycation allowance; F&B discounts

Skills & Requirements

Must-have

  • 2+ years hotel experience
  • Opera or Marriott PMS proficiency
  • English language fluency
  • Cash handling and payment processing
  • Night audit responsibilities

Nice-to-have

  • Second spoken language preference
  • Marriott Bonvoy membership knowledge
  • Upselling and revenue generation skills
  • Professional grooming standards
  • Junior Executive in Hotel Management

Key Requirements

  • Minimum 2 years related work experience
  • Professional Certificate or NITEC qualification
  • Fluency in English required
  • Experience with Opera or Marriott systems preferred

Work Rights

Not specified

Tailored Resume

Cover Letter