Client Services Representative/mla2

Brigham and Women's Faulkner Hospital

Salem, MA, United States
Base: $17.71 - $25.28phly; bonus/equity: not speci...
**
Telephone etiquette
Accurate documentation
Assign to appropriate department
** Brigham and Women's Faulkner Hospital is seeking a Client Services Representative to perform clerical and technical duties, primarily related to specimen processing and communication with clinicians. The role requires a high school diploma and 1-2 years of relevant experience, with a focus on strong communication skills, multitasking, and teamwork. **

Job Summary

  • Mass General Brigham relies on a wide range of professionals to advance our mission, supporting patient care, research, teaching, and community service.
  • Responsibilities include receipt, accessioning, centrifugation and decanting of patient specimens, and communicating with clinicians at the Front Window and over the phone.
  • The role involves performing a variety of clerical and technical duties under general supervision, reporting to a Laboratory Supervisor.

Matching Summary

Match Score: 75

** Brigham and Women's Faulkner Hospital is seeking a Client Services Representative to perform clerical and technical duties, primarily related to specimen processing and communication with clinicians. The role requires a high school diploma and 1-2 years of relevant experience, with a focus on strong communication skills, multitasking, and teamwork. **

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • telephone etiquette
  • accurate documentation
  • assign to appropriate department
  • monitor follow-up list
  • clerical and support services
  • scanning and transcribing orders

Nice-to-have

  • interact effectively with individuals
  • work accurately under stress
  • demonstrates excellent dependability

Key Requirements

  • High School Diploma or Equivalent required
  • 1-2 years laboratory, healthcare and/or customer service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter