Technical Specialist

56

Melbourne, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong experience administering claims under src act
Expertise in dispute resolution negotiation and mediation
Proven ability to develop and conduct training programs
The role involves supporting Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • The role involves supporting Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • EML fosters a learning culture that allows for continual investment in employees ensuring a long-term career with over 4,000 dedicated staff.
  • Employees benefit from flexible work arrangements allowing up to 3 days per week from home once fully trained, along with comprehensive learning and development opportunities.

Matching Summary

The role involves supporting Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Strong experience administering claims under SRC Act
  • Expertise in dispute resolution negotiation and mediation
  • Proven ability to develop and conduct training programs
  • Experience coaching case managers in workers compensation
  • Sound understanding of legislation case law and risk management

Nice-to-have

  • Motivated self-starter in fast-paced environments
  • Excellent stakeholder management skills
  • Commitment to continuous improvement initiatives
  • Customer-centric approach to claim management

Key Requirements

  • Demonstrated ability in administering a portfolio of claims
  • Strong experience in best practice dispute resolution
  • Experience working in a fast-paced environment
  • Capability to develop and conduct training initiatives
  • Evidence of excellent stakeholder management in Workers Compensation

Work Rights

Not specified

Tailored Resume

Cover Letter