Overall management and accountability on the performance of the CS Team
Job Summary
Overall management and accountability on the performance of the CS Team.
Organize the resources to handle daily operation of the CS Team including inquiries, test plans, quotations, samples receipt/dispatch, test reports, invoicing, and debt collection.
Responsible for quality management system, investigating complaints/claims, and preparing reports to Customer Service manager.
Matching Summary
Overall management and accountability on the performance of the CS Team.