Customer Banking Specialist - Seymour (30 Hours/week)

CommBank

Seymour, Australia
Part-time (30 hours/week, monday - friday, 9:30 am - 4:00 pm)
30 hours per week availability
Monday to friday roster coverage
9.30am to 4.00pm shift schedule
CommBank is seeking a part-time Customer Banking Specialist for its Seymour branch, focusing on delivering exceptional customer service and supporting clients with their banking needs. The role involves engaging with customers, conducting financial health checks, and collaborating with colleagues to provide tailored banking solutions

Job Summary

  • This role serves as the public face of the bank, delivering a seamless banking experience to over 10 million personal and small business customers.
  • The specialist will conduct financial health checks, process applications for loans and credit cards, and proactively call customers to build rapport.
  • Team members are expected to adhere to strict bank processes, reconcile transactions accurately, and engage in community fundraising activities.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for its Seymour branch, focusing on delivering exceptional customer service and supporting clients with their banking needs. The role involves engaging with customers, conducting financial health checks, and collaborating with colleagues to provide tailored banking solutions.

Skills & Requirements

Must-have

  • 30 hours per week availability
  • Monday to Friday roster coverage
  • 9.30am to 4.00pm shift schedule

Nice-to-have

  • Passion for customer service excellence
  • Ability to work independently
  • Holistic problem-solving skills
  • Community event participation interest

Key Requirements

  • Part-time availability for predetermined roster
  • Strong understanding of banking offerings
  • Integrity and customer-centric mindset

Work Rights

Not specified

Tailored Resume

Cover Letter