Job 19413

Amplifon

Base: $18 hour; bonus: monthly bonus opportunity; ...
Not specified (assumed to be in-person based on the nature of the position).
2+ years administrative experience
2+ years direct customer support
2+ years appointment setting
Miracle-Ear, part of Amplifon, is seeking Front Office Assistants to enhance customer service and support store operations. Ideal candidates should have administrative and customer service experience, particularly in healthcare, and be motivated to contribute to sales goals while ensuring a quality customer experience

Job Summary

  • The role involves managing the customer journey and supporting the intake process for hearing care services.
  • Employees will perform schedule management by coordinating appointments and driving store performance through outbound calls.
  • The position offers a competitive salary of $18 per hour plus monthly bonuses and comprehensive benefits including health insurance and 401K.

Matching Summary

Match Score: 85

Miracle-Ear, part of Amplifon, is seeking Front Office Assistants to enhance customer service and support store operations. Ideal candidates should have administrative and customer service experience, particularly in healthcare, and be motivated to contribute to sales goals while ensuring a quality customer experience.

Salary

Base: $18 hour; Bonus: Monthly bonus opportunity; Benefits: Health Insurance, Dental, Vision, Life, HSA, 401K match, PTO

Skills & Requirements

Must-have

  • 2+ years administrative experience
  • 2+ years direct customer support
  • 2+ years appointment setting
  • Microsoft Office proficiency
  • Inbound and outbound call handling

Nice-to-have

  • Healthcare setting background
  • Motivated to drive sales goals
  • Passionate about helping others

Key Requirements

  • High school diploma or equivalent
  • 2+ years administrative experience in professional setting
  • 2+ years in direct customer support role
  • Experience with customer database management

Work Rights

Not specified

Tailored Resume

Cover Letter