Guest Services Associate Lead

Marriott Vacations Worldwide

Base: $20.25 hourly; bonus/equity: not specified; ...
Available to work various shifts including weekends
Ability to lift up to 25lbs without assistance
Experience in guest services or hospitality
The role involves assisting owners and guests by checking them into villas and reviewing property amenities

Job Summary

  • The role involves assisting owners and guests by checking them into villas and reviewing property amenities.
  • Employees are expected to actively listen to guest concerns, resolve issues, and follow up to ensure satisfaction.
  • The position offers competitive pay of $20.25 per hour along with medical, dental, vision, and 401K opportunities.

Matching Summary

The role involves assisting owners and guests by checking them into villas and reviewing property amenities.

Salary

Base: $20.25 hourly; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision/401K, travel discounts, tuition reimbursement

Skills & Requirements

Must-have

  • Available to work various shifts including weekends
  • Ability to lift up to 25lbs without assistance
  • Experience in guest services or hospitality

Nice-to-have

  • Strong active listening skills
  • Professional interaction with colleagues
  • Willingness to assist with training new associates

Key Requirements

  • Background and drug screening contingent on company policy
  • Physical ability to stand, sit, walk, bend, twist, and stoop for extended periods
  • Availability for holidays and weekend shifts

Work Rights

Not specified

Tailored Resume

Cover Letter