Customer Banking Specialist - Strathfield

CommBank

Strathfield, AU
Part time (28.75 hours per week, predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Strathfield branch, where the successful candidate will deliver exceptional customer service to enhance the banking experience for clients. The role involves engaging with customers, addressing their banking needs, and promoting financial well-being

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans and Business Banking.
  • You will support customers with enquiries, account maintenance, and process applications for credit products, while also completing Financial Health Checks.
  • The role involves educating customers on in-branch technology and digital banking options, problem-solving, and championing the company's risk-adverse culture.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Strathfield branch, where the successful candidate will deliver exceptional customer service to enhance the banking experience for clients. The role involves engaging with customers, addressing their banking needs, and promoting financial well-being.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Promote in-branch technology
  • Problem-solving and effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Korean language skills
  • Interest in career growth
  • Financial wellbeing focus

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask right questions
  • Act with integrity
  • Customer-centric approach
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

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