Not specified; not specified; comprehensive learni...
Not specified (assumed hybrid or onsite based on industry norms)
Customer satisfaction through quality service
Safe working practices and environment
Execution of planned maintenance and callouts
KONE Elevators is seeking an Engineer/Senior Engineer for their Service team, responsible for customer satisfaction through quality service, effective communication, and safe operations. The role involves maintaining customer relationships, executing service operations, and contributing to the overall improvement of products and safety
Job Summary
The role is responsible for ensuring customer satisfaction through quality service and proactive on-site communication regarding job status and ETAs.
Employees must maintain excellent relationships with customers and end-users while adhering to strict safety protocols and managing site environments.
KONE offers comprehensive learning and development programs, career progression opportunities, and a collaborative culture focused on employee engagement.
Matching Summary
Match Score: 85
KONE Elevators is seeking an Engineer/Senior Engineer for their Service team, responsible for customer satisfaction through quality service, effective communication, and safe operations. The role involves maintaining customer relationships, executing service operations, and contributing to the overall improvement of products and safety.
Salary
Not specified; Not specified; Comprehensive learning and development programs included
Skills & Requirements
Must-have
Customer satisfaction through quality service
Safe working practices and environment
Execution of planned maintenance and callouts
Accurate real-time back reporting of work
Identification and communication of site risks
Management of proximity stock and inventory
Nice-to-have
Ambassador attitude for customer relationships
Ability to raise sales leads
Willingness to provide training or coaching
Passion for meeting people and making an impact
Commitment to sustainability and ethical practices
Key Requirements
Familiarity with lift and associated technology
Attendance at proposed training sessions
Ability to plan workload in conjunction with supervisor