Technical Service Desk Agent In Salt Lake City, Ut

unistrasi.it

Salt Lake City, UT, US
Onsite
1st level telephone support
High level of first contact resolution
6 months it service desk experience
Unisys offers an outstanding benefits package, featuring unlimited paid time off and a 401(k) match

Job Summary

  • Unisys offers an outstanding benefits package, featuring unlimited paid time off and a 401(k) match.
  • You will be successful in this role if you have relevant experience in Information Technology service delivery.
  • This role may require access to export-controlled commodities and technology.

Matching Summary

Unisys offers an outstanding benefits package, featuring unlimited paid time off and a 401(k) match.

Skills & Requirements

Must-have

  • 1st Level telephone support
  • High level of first contact resolution
  • 6 months IT Service Desk experience

Nice-to-have

  • Fast and friendly customer service
  • Ability to manage time and workload
  • Support multiple clients

Key Requirements

  • High School diploma or equivalent
  • 2-4 years of related experience
  • 6 months previous experience providing Level 3 support

Work Rights

Not specified

Tailored Resume

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