Service Advisor

Ziegler CAT

Willmar, MN, United States
Base: $27.87 to $33.44; bonus/equity: not specifie...
Customer service skills
Communication skills
Mechanical aptitude
Responsible for customer calls, opening service calls, providing updates, and scheduling timelines

Job Summary

  • Responsible for customer calls, opening service calls, providing updates, and scheduling timelines.
  • Key responsibilities include customer contact for repair scheduling, status updates, and invoice dispute resolution.
  • Ziegler offers competitive pay, health, dental, vision insurance, PTO, paid holidays, 401(k) with match, HSA, and other benefits.

Matching Summary

Responsible for customer calls, opening service calls, providing updates, and scheduling timelines.

Salary

Base: $27.87 to $33.44; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision and Life Insurance, PTO, 401(k) plan with company contribution and match, HSA, Short-Term and Long-Term Disability Insurance, FSA & EAP, Paid Parental Leave & Funeral Leave, Fitness membership discount, Education Assistance

Skills & Requirements

Must-have

  • Customer service skills
  • Communication skills
  • Mechanical aptitude
  • Computer and Microsoft Office experience
  • Phone customer service

Nice-to-have

  • Industry experience preferred
  • Supportive work environment
  • Career development focus

Key Requirements

  • High school degree/GED required
  • Associate’s degree preferred
  • 2+ years of customer service experience
  • Mechanical aptitude required
  • Strong computer and Microsoft Office experience
  • Strong phone and customer service required
  • Industry experience strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter