Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
This role involves providing efficient, high-quality service to patients through registration, scheduling, and answering multiple telephone lines in a busy office setting
Job Summary
This role involves providing efficient, high-quality service to patients through registration, scheduling, and answering multiple telephone lines in a busy office setting.
The position requires rotating coverage across various specialties and Immediate Care, including mandatory late nights, weekends, and holidays on a specific rotation schedule.
Advocate Health offers comprehensive benefits including health insurance, retirement plans with employer match, paid time off, and educational assistance programs.
Matching Summary
This role involves providing efficient, high-quality service to patients through registration, scheduling, and answering multiple telephone lines in a busy office setting.
Salary
Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, life, disability, PTO, and retirement match
Skills & Requirements
Must-have
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
CRT/PC experience in customer service
Ability to lift up to 35 pounds
Nice-to-have
Spanish speaker preferred
Working knowledge of eClinicalWorks system
Strong communication skills
Problem-solving for billing issues
Key Requirements
High school diploma or equivalent
One to two years related customer service experience