The Spartanburg Marriott is seeking a Conference Services Manager to coordinate and supervise group business events, ensuring high-quality service and profitable operations. The ideal candidate should possess strong organizational skills, a background in event management, and proficiency in relevant software, while being passionate about delivering exceptional customer experiences
Job Summary
The Conference Services Manager is responsible for coordinating and supervising assigned group business after it is booked by the sales and catering department, and through completion of the event or function, while maintaining profitable operations and high quality products and service levels.
Ensure that events progress seamlessly by following established procedures and by collaborating with other employees/departments to ensure accuracy and smooth turnover from sales to service back to sales.
Recognize opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events.
Matching Summary
Match Score: 85
The Spartanburg Marriott is seeking a Conference Services Manager to coordinate and supervise group business events, ensuring high-quality service and profitable operations. The ideal candidate should possess strong organizational skills, a background in event management, and proficiency in relevant software, while being passionate about delivering exceptional customer experiences.
Skills & Requirements
Must-have
Coordinate group business events
Liaise between clients and departments
Ensure client satisfaction
Manage event documentation
Upsell event enhancements
Maintain meeting space inventories
Nice-to-have
Enthusiastic, fun, and energetic
Take work seriously but not themselves
Keep current in event management trends
Attend community and industry events
Key Requirements
Two or four year degree or equivalent experience
Proficiency in Word and Excel
Proficiency in Marriott CI/TY
Ability to work extended hours including weekends and holidays