Front Desk Supervisor

Four Seasons Hotels & Resorts

Los Angeles, United States
Base: $33.89; bonus/equity: not specified; benefit...
Guest check-in and check-out
Handle guest inquiries and requests
Professional guest interaction
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Front Desk Supervisor role involves efficiently checking guests in and out, managing inquiries, and resolving complaints with the highest level of hospitality.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401K, tuition reimbursement, and employee discounts for stays worldwide.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Salary

Base: $33.89; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Handle guest inquiries and requests
  • Professional guest interaction
  • Utilize computer systems for operations
  • Respond to guest requests accurately

Nice-to-have

  • Genuine heart and connection
  • Superior international service culture
  • Effortless glamour and genuine connection
  • Recognizing familiar faces

Key Requirements

  • Previous hotel front desk experience strongly preferred
  • Knowledge of Opera preferred
  • Ability to learn multiple computer software
  • Ability to work cohesively with co-workers
  • Ability to prioritize, organize and follow up
  • Must be available to work weekends, days, evenings and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter