Engagement Specialist - Customer Interactions

Santander UK

Madrid, Spain
Competitive; not specified; wellness programs, fam...
2+ years business growth experience
Digital marketing ecosystem knowledge
Powerbi and google analytics skills
The role focuses on driving customer engagement initiatives to increase transaction volume, value, and satisfaction while minimizing churn

Job Summary

  • The role focuses on driving customer engagement initiatives to increase transaction volume, value, and satisfaction while minimizing churn.
  • Candidates must possess at least two years of professional experience in areas focused on business growth and customer communication actions.
  • Santander offers a competitive compensation package including global wellness programs, family support, international mobility opportunities, and volunteer time.

Matching Summary

The role focuses on driving customer engagement initiatives to increase transaction volume, value, and satisfaction while minimizing churn.

Salary

Competitive; Not specified; Wellness programs, family support, international mobility, volunteer time

Skills & Requirements

Must-have

  • 2+ years business growth experience
  • Digital marketing ecosystem knowledge
  • PowerBI and Google Analytics skills

Nice-to-have

  • Basic programming or data analysis
  • Proactive energy for new ideas
  • End-to-end initiative leadership

Key Requirements

  • Degree in Business Administration, Marketing, or similar
  • Minimum 2 years relevant work experience
  • Experience in banking or digital business preferred

Work Rights

Not specified

Tailored Resume

Cover Letter