Customer Service Intern

Kraft Heinz Türkiye

Istanbul, Turkey
Onsite
Sap order creation and tracking
End-to-end order management support
Daily and monthly reporting preparation
Kraft Heinz Türkiye is seeking a Customer Service Intern to join their Customer Service team in Istanbul. The role involves supporting order management processes through SAP, monitoring stock availability, and collaborating with various internal teams

Job Summary

  • This role offers a great opportunity to gain experience in Customer Service while working closely with diverse teams across Sales, Supply Planning, Logistics, and Finance.
  • The intern will support end-to-end order management processes using SAP, including order creation, updates, and tracking of shipment status.
  • Kraft Heinz is a globally trusted producer of high-quality food and beverage products with over 150 years of history and a commitment to sustainable growth.

Matching Summary

Match Score: 85

Kraft Heinz Türkiye is seeking a Customer Service Intern to join their Customer Service team in Istanbul. The role involves supporting order management processes through SAP, monitoring stock availability, and collaborating with various internal teams.

Skills & Requirements

Must-have

  • SAP order creation and tracking
  • End-to-end order management support
  • Daily and monthly reporting preparation
  • Customer and stakeholder communication
  • MS Office program proficiency

Nice-to-have

  • Strong teamwork and collaboration skills
  • Willingness to learn and adapt
  • Proactive update delivery
  • Cross-functional team collaboration

Key Requirements

  • 4th year undergraduate student
  • Good level of English
  • Based in Istanbul or able to work there

Work Rights

Not specified

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