Senior Service Manager, It

Upmpulp

Helsinki, Finland
Hybrid
It service delivery management
Supplier relationship management
Budget planning and forecasting
UPM is seeking a Senior Service Manager for their IT Global Functions team based in Helsinki or Tampere, Finland. The role involves overseeing IT service delivery across various corporate functions, managing supplier relationships, and ensuring compliance with operational standards. UPM emphasizes sustainability and offers a collaborative work environment with opportunities for personal growth

Job Summary

  • Join a global company focused on sustainability and innovation.
  • Take end-to-end responsibility for IT service delivery across various corporate functions.
  • Enjoy a meaningful job with opportunities for personal growth and a caring community.

Matching Summary

Match Score: 85

UPM is seeking a Senior Service Manager for their IT Global Functions team based in Helsinki or Tampere, Finland. The role involves overseeing IT service delivery across various corporate functions, managing supplier relationships, and ensuring compliance with operational standards. UPM emphasizes sustainability and offers a collaborative work environment with opportunities for personal growth.

Skills & Requirements

Must-have

  • IT service delivery management
  • Supplier relationship management
  • Budget planning and forecasting
  • ITIL framework familiarity

Nice-to-have

  • Strong stakeholder engagement skills
  • Continuous improvement mindset
  • Fluency in multiple languages

Key Requirements

  • Deep understanding of IT governance
  • Experience in multi-vendor environments
  • Strong financial awareness

Work Rights

Not specified

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