Customer Experience Manager

Five Below

Falls Church, VA, United States
Wowing the customer
B.e.s.t. customer service
Front-end merchandising
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.
  • Responsibilities include ensuring crew members wow customers, training on B.E.S.T. customer service, leading front-end operations, and performing store manager duties in their absence.
  • The company offers a benefits site covering health, financial, and personal wellness, and is committed to providing reasonable accommodations for individuals with disabilities.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.

Skills & Requirements

Must-have

  • Wowing the customer
  • B.E.S.T. customer service
  • Front-end merchandising
  • Store cleanliness and recovery
  • Opening and closing procedures

Nice-to-have

  • Embrace purpose and culture
  • Inspire with big ideas
  • Super energy and passion
  • Creative thinking
  • Maintain composure under pressure

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • Excellent verbal and written communication skills
  • Ability to multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter