Provide technical expertise on all breakdowns/Services cases escalated by the countries and the Central Teams along with developing product knowledge and expertise of BIA’s after market teams
Job Summary
Provide technical expertise on all breakdowns/Services cases escalated by the countries and the Central Teams along with developing product knowledge and expertise of BIA’s after market teams.
Monitor shovel performance and recommend improvements to maximize efficiency, analyze machine data to detect potential issues, and provide technical support for optimal equipment utilization.
Benefit from a challenging career opportunity with an extensive training program in a human-sized company with international dimension.
Matching Summary
Provide technical expertise on all breakdowns/Services cases escalated by the countries and the Central Teams along with developing product knowledge and expertise of BIA’s after market teams.
Skills & Requirements
Must-have
OEM technical support
Technical information management
Technical investigations
Digital solutions deployment
Best practice sharing
Komatsu diagnostic tools
Nice-to-have
International dimension
Autonomy and team spirit
Challenging career opportunity
Initiative and development
Key Requirements
Mechanical or Electro-mechanical Engineer Diploma or equivalent experience
5-10 years' experience as a Technical Engineer
Proven experience with Komatsu PC5500
Knowledge of Komatsu EQP Care system, SMAP system & Komtrax