Client Service Coordinator - 001029

Mars Inc

Base: $15.39 - $19.67 hourly; bonus/equity: not sp...
Client and pet flow management
Veterinary medical team productivity
Client communication and education
Drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team

Job Summary

  • Drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team.
  • Ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner.
  • Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets.

Matching Summary

Drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team.

Salary

Base: $15.39 - $19.67 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, and Vision Insurance, Generous Retirement Plans (401(k) and Roth), Paid Time Off and Holidays, Top-Tier Mental Health and Wellbeing Resources, Company-Paid Short- and Long-Term Disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Paid Parental Leave, Continuing Education Allowance (for Eligible Positions), Back-Up Child and Elder Care & Family Support Resources, Fertility and Family Building Support, Digital Exercise Therapy, Voluntary Protection Benefits, Legal Plan, Identity Protection, Commuter Benefits, Three Free Optimum Wellness Plans for Pets, Exclusive Discounts

Skills & Requirements

Must-have

  • Client and pet flow management
  • Veterinary medical team productivity
  • Client communication and education
  • Wellness plan promotion
  • Financial management and procedures

Nice-to-have

  • Live and exemplify Five Principles of Mars
  • Happy, welcoming, friendly, and efficient manner
  • Influence clients to return and refer

Key Requirements

  • Reads, writes and speaks fluent English
  • Demonstrates exceptionally strong written and verbal communication skills
  • Ability to multi-task
  • Organizational ability
  • Problem solving skills
  • Client service skills
  • Intellectual ability
  • Mathematical ability

Work Rights

Not specified

Tailored Resume

Cover Letter