Customer Service Representative

ADP

El Paso, Texas, United States
On-site
Strong oral and written communication skills
Proficiency in microsoft office products
Ability to learn proprietary systems quickly
The Client Service Specialist serves as the primary contact for retirement plan services, ensuring optimal service delivery and client retention

Job Summary

  • The Client Service Specialist serves as the primary contact for retirement plan services, ensuring optimal service delivery and client retention.
  • Responsibilities include troubleshooting plan issues, communicating legislative impacts, and assisting clients with year-end compliance requirements.
  • ADP fosters a culture driven by CORE values including Integrity is Everything, Service Excellence, and Inspiring Innovation.

Matching Summary

The Client Service Specialist serves as the primary contact for retirement plan services, ensuring optimal service delivery and client retention.

Skills & Requirements

Must-have

  • Strong oral and written communication skills
  • Proficiency in Microsoft Office products
  • Ability to learn proprietary systems quickly
  • Experience in client service environment

Nice-to-have

  • ADP payroll and 401(k) experience preferred
  • Knowledge of compliance testing and plan design
  • Proven relationship-building skills
  • Strong presentation and conference call coordination

Key Requirements

  • Bachelor's Degree or equivalent
  • Up to 1 year of experience
  • Demonstrated strong listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter