Head Universal Banker, Paramus 17 Branch

Workforcity

Paramus, New Jersey, United States
Base: $56,500.00 - $73,700.00; bonus/equity: discr...
Face-to-face customer service
Digital engagement skills
Sales and referral experience
The Head Universal Banker is responsible for providing exceptional service delivery while guiding and supporting the branch team through leadership, coaching, and mentoring

Job Summary

  • The Head Universal Banker is responsible for providing exceptional service delivery while guiding and supporting the branch team through leadership, coaching, and mentoring.
  • This role involves executing all service transactions and sales, championing risk and control, and ensuring consistent client and team experiences aligned with the bank’s standards.
  • Citi offers competitive employee benefits including medical, dental, vision coverage, 401(k), life and disability insurance, wellness programs, and paid time off packages.

Matching Summary

The Head Universal Banker is responsible for providing exceptional service delivery while guiding and supporting the branch team through leadership, coaching, and mentoring.

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: discretionary and formulaic incentive and retention awards; Benefits: medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, paid time off

Skills & Requirements

Must-have

  • face-to-face customer service
  • digital engagement skills
  • sales and referral experience
  • branch leadership and coaching
  • risk and compliance monitoring
  • transaction processing expertise

Nice-to-have

  • excellent verbal and written communication
  • analytical and problem solving skills
  • motivational leadership
  • customer first culture
  • teamwork and collaboration
  • positive can-do attitude

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • sales experience desired
  • retail experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter