Customer Service Specialist – Aftercare

Kombuki

Onsite
Commercial lending operations experience
High attention to detail skills
Customer and stakeholder enquiry management
You will be responsible for post settlement tasks relating to commercial loans including registration of security documents and management of paper security packets

Job Summary

  • You will be responsible for post settlement tasks relating to commercial loans including registration of security documents and management of paper security packets.
  • The role involves supporting and collaborating with internal and external stakeholders to meet operational objectives while maintaining strong customer communication.
  • CommBank is committed to building a diverse and inclusive workforce and supports flexibility with at least half the time each month spent connecting in office.

Matching Summary

You will be responsible for post settlement tasks relating to commercial loans including registration of security documents and management of paper security packets.

Skills & Requirements

Must-have

  • Commercial lending operations experience
  • High attention to detail skills
  • Customer and stakeholder enquiry management
  • Post settlement loan processing
  • Risk management practices
  • High-volume operations environment

Nice-to-have

  • Continuous improvement mindset
  • Strong work ethic
  • Team oriented outlook
  • Relationship building skills
  • Knowledge of home lending processes

Key Requirements

  • Experience in commercial, business banking or retail lending operations
  • Demonstrated customer service experience
  • Ability to work in a fast-paced, high-volume environment

Work Rights

Not specified

Tailored Resume

Cover Letter