Bilingual Call Center Team Supervisor - Us Support
271
Fully remote
Excellent communication skills
Strong supervisory abilities
High school diploma or ged
The role involves supervising a cadre of well-trained interpreter customer service agents across US, El Paso, and Philippines sites
Job Summary
The role involves supervising a cadre of well-trained interpreter customer service agents across US, El Paso, and Philippines sites.
Candidates must ensure ethical practices and adherence to TRI standards of practice during all interpreting encounters.
The position requires developing measures to improve productivity, performance, and career paths for interpreter agents while maintaining confidentiality.
Matching Summary
The role involves supervising a cadre of well-trained interpreter customer service agents across US, El Paso, and Philippines sites.
Skills & Requirements
Must-have
Excellent communication skills
Strong supervisory abilities
High School Diploma or GED
Nice-to-have
Bilingual at professional level
Call center supervisory experience
Experience as an interpreter
Bachelor of Arts degree
Multitasking capabilities
Key Requirements
High School Diploma or General Equivalency Diploma