Patient Services Representative - Call Center - Lawrence, Ma

Neda

Lawrence, MA, United States
Starting pyy is $20 hourly
On-site
Respond to incoming calls promptly
Assist with appointment scheduling
Address patient inquiries
Neda is looking for a Patient Services Representative to join their dermatology team in Lawrence, MA. The role focuses on providing exceptional support to patients and providers in a welcoming environment, with a starting pay of $20 hourly and a Monday to Friday work schedule

Job Summary

  • This role is vital in delivering exceptional support to both our patients and providers, ensuring a seamless and positive patient experience.
  • Respond to incoming calls promptly and professionally, assisting with appointment scheduling and addressing inquiries.
  • Our practice is celebrated for its welcoming and compassionate environment, fostering trust and comfort during each patient interaction.

Matching Summary

Match Score: 75

Neda is looking for a Patient Services Representative to join their dermatology team in Lawrence, MA. The role focuses on providing exceptional support to patients and providers in a welcoming environment, with a starting pay of $20 hourly and a Monday to Friday work schedule.

Salary

Starting pay is $20 hourly

Skills & Requirements

Must-have

  • Respond to incoming calls promptly
  • Assist with appointment scheduling
  • Address patient inquiries
  • Triage, route, and escalate concerns
  • Maintain high customer service standards
  • Understand provider preferences and service offerings

Nice-to-have

  • Proactive and dependable individual
  • Detail-oriented with multitasking ability
  • Commitment to patient care
  • Contribute to process enhancements
  • Participate in training and development

Key Requirements

  • High school diploma or equivalent
  • 0-1 year customer service experience
  • Proficiency in multiple computer systems
  • Familiarity with Microsoft Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter