Responsable Helpdesk

TotalEnergies

CHALETTE SUR LOING, France
On-site
Manage it park administration
Provide level 1 and 2 support
Manage user access and print systems
As the IT manager, you will be responsible for the proper functioning of the site's IT systems and the quality of user support

Job Summary

  • As the IT manager, you will be responsible for the proper functioning of the site's IT systems and the quality of user support.
  • Manage the IT park, provide Level 1 and 2 support, and participate in IT projects.
  • Lead and develop the Helpdesk technicians team while ensuring adherence to HSEÉ procedures.

Matching Summary

As the IT manager, you will be responsible for the proper functioning of the site's IT systems and the quality of user support.

Skills & Requirements

Must-have

  • Manage IT park administration
  • Provide Level 1 and 2 support
  • Manage user access and print systems
  • Participate in IT projects
  • Manage AS/400 daily operations
  • Lead Helpdesk technicians team

Nice-to-have

  • Contribute to energy consumption reduction
  • Excellent interpersonal skills and service orientation
  • Adaptability and stress management

Key Requirements

  • Minimum 7 years of experience in a similar role
  • Bac +3 minimum in IT
  • Professional English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter