Manager, Firefly Customer Engagement

Adobe

California, US
$147,100 -- $243,050 annually; not specified; not ...
Lead ai engagement managers
Drive genai adoption and value realization
Partner with product and engineering
Lead, mentor, and encourage a team of AI Engagement Managers who develop and realize customers’ GenAI transformation journeys

Job Summary

  • Lead, mentor, and encourage a team of AI Engagement Managers who develop and realize customers’ GenAI transformation journeys.
  • Oversee and steer large-scale enterprise programs focused on Firefly and GenAI adoption, ensuring rapid, iterative value realization.
  • Partner with Product, Engineering, and Customer Success to translate field insights into Firefly’s roadmap and shape Adobe’s GenAI delivery standards.

Matching Summary

Lead, mentor, and encourage a team of AI Engagement Managers who develop and realize customers’ GenAI transformation journeys.

Salary

$147,100 -- $243,050 annually; Not specified; Not specified

Skills & Requirements

Must-have

  • Lead AI Engagement Managers
  • Drive GenAI adoption and value realization
  • Partner with Product and Engineering
  • Translate field insights into roadmap
  • Cultivate top consulting talent

Nice-to-have

  • Customer obsession and continuous learning
  • Executive presence and influence
  • Scalable playbooks and best practices
  • Passion for GenAI transformation

Key Requirements

  • 8+ years in digital strategy, enterprise consulting, or AI/ML roles
  • 2+ years in people leadership or team management
  • Proven ability to lead customer-facing consulting talent
  • Deep understanding of GenAI and Adobe Firefly
  • Experience delivering enterprise-scale digital transformation or AI adoption programs
  • Expertise in scaled agile delivery methodologies
  • Willingness to travel up to 30%

Work Rights

Not specified

Tailored Resume

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