Customer Service Coordinator

Oatly AB

Remote
Base: $75,000; bonus/equity: not specified; benefi...
Remote
Primary point of contact for customers
Manage order-to-delivery process
Collaborate with internal teams
Oatly AB is seeking a remote Customer Service Coordinator to manage customer order processes and enhance customer experiences. The ideal candidate will have experience in customer service within a consumer packaged goods (CPG) company and possess strong communication and problem-solving skills

Job Summary

  • In this role, you’ll take the lead on all customer order management duties for your assigned accounts.
  • You feel connected to our mission of encouraging health, sustainability, and transparency.
  • We offer flexible vacation, really great benefits, paid volunteer days off, and free oatmilk.

Matching Summary

Match Score: 85

Oatly AB is seeking a remote Customer Service Coordinator to manage customer order processes and enhance customer experiences. The ideal candidate will have experience in customer service within a consumer packaged goods (CPG) company and possess strong communication and problem-solving skills.

Salary

Base: $75,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Primary point of contact for customers
  • Manage order-to-delivery process
  • Collaborate with internal teams
  • Troubleshoot service concerns
  • Maintain accurate customer data
  • ERP & Spreadsheet Proficient

Nice-to-have

  • Connected to mission of health and sustainability
  • Self-starter with individual accountability
  • Entrepreneurial spirit and comfortable with ambiguity
  • Enjoy sharing quirkiness and talents

Key Requirements

  • 2+ years Customer Service CPG experience
  • Exceptional communication skills
  • High attention to detail and organization
  • Problem-solving and analytical mindset
  • Experience collaborating with other departments
  • Flexible to changing priorities

Work Rights

Not specified

Tailored Resume

Cover Letter