Customer Success Manager, Europe

S&P Global Market Intelligence

Not specified; not specified; competitive pyy + be...
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Bachelor's degree in finance or economics
Strong ms office skills (word, excel, powerpoint)
1-3 years work experience in client facing role
** S&P Global Market Intelligence is seeking a Customer Success Manager for Europe to enhance client engagement and drive product adoption. The role focuses on building strong customer relationships, improving user experience, and supporting strategic account objectives. **

Job Summary

  • You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level.
  • Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Global Market Intelligence.
  • We provide comprehensive benefits including health care coverage, generous time off, continuous learning resources, and retirement planning to help you thrive.

Matching Summary

Match Score: 75

** S&P Global Market Intelligence is seeking a Customer Success Manager for Europe to enhance client engagement and drive product adoption. The role focuses on building strong customer relationships, improving user experience, and supporting strategic account objectives. **

Salary

Not specified; Not specified; Competitive pay and benefits included

Skills & Requirements

Must-have

  • Bachelor's degree in Finance or Economics
  • Strong MS Office skills (Word, Excel, PowerPoint)
  • 1-3 years work experience in client facing role
  • Experience in financial services industry preferred
  • Proven record of maintaining strong client relationships

Nice-to-have

  • Knowledge of CRM systems like Salesforce.com
  • Positive and proactive attitude
  • Ability to articulate complex information clearly
  • Experience with research platforms
  • Consultative sales background

Key Requirements

  • Bachelor's degree required
  • 1-3 years work experience
  • 2 years financial services experience preferred
  • Strong MS Office proficiency
  • Client facing role experience

Work Rights

Not specified

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