The Client Engagement Director serves as the primary point of contact for top 200+ banking clients, ensuring satisfaction with Candescent solutions
Job Summary
The Client Engagement Director serves as the primary point of contact for top 200+ banking clients, ensuring satisfaction with Candescent solutions.
This role leads end-to-end delivery of complex digital banking transformation initiatives while managing timelines, budgets, and cross-functional team coordination.
Candidates must possess strong executive presence to translate technical details into business value for C-level stakeholders in a fast-paced environment.
Matching Summary
The Client Engagement Director serves as the primary point of contact for top 200+ banking clients, ensuring satisfaction with Candescent solutions.
Skills & Requirements
Must-have
6+ years client leadership experience
SaaS or fintech implementation delivery
Core banking platform knowledge
Agile project management methodologies
Jira and Salesforce proficiency
Executive stakeholder communication
Nice-to-have
Master's degree in Business or Finance
API integration expertise
Digital onboarding experience
Teller infrastructure upgrades
Proactive problem-solving skills
Travel availability for client meetings
Key Requirements
Bachelor's degree required; Master's preferred
6+ years in client leadership or program management
Experience with SaaS, fintech, or financial services technology
Proficiency in Jira, MS Project, Smartsheet, and Salesforce
Strong understanding of core banking platforms and API integrations