This role will be responsible for aftermarket Service, handling customer complaints, spares planning, and meeting with distributors
Job Summary
This role will be responsible for aftermarket Service, handling customer complaints, spares planning, and meeting with distributors.
Key responsibilities include reconciling dealer accounts, maintaining service call TAT, resolving customer problems, and conducting technical site visits.
The company offers competitive benefits, flexible schedules, parental leave, and professional development opportunities, fostering a diverse and inclusive work environment.
Matching Summary
This role will be responsible for aftermarket Service, handling customer complaints, spares planning, and meeting with distributors.
Skills & Requirements
Must-have
Handling customer complaints professionally
Spares planning for Dealers
Meeting with Distributors
Reconciliation of Dealer account
Maintaining service Call and evaluating TAT
Resolving Customers problems
Auditing work and customer service
Nice-to-have
Maintaining strong relationships with dealers
Training to new Technicians
Traveling to Upcountry location
Key Requirements
5-7 Years of Experience in Airconditioning Aftermarket Service