Lead Csr/teller - Tampa, Fl - Full-time

Fifth Third Bank

Tampa, Florida, US
**
Excellent customer service
Extensive cash handling
In-depth knowledge of retail policies
** Fifth Third Bank is seeking a Lead Customer Service Representative/Teller for their Tampa, Florida location. The role involves providing exceptional customer service, managing complex CSR duties, and collaborating with the Financial Center Manager to ensure operational efficiency while adhering to bank policies and maintaining customer confidentiality. **

Job Summary

  • Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation.
  • Responsible for the most complex duties of a CSR, exercising considerable independent judgement and accountable for risk by openly exchanging ideas and opinions.
  • Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Matching Summary

Match Score: 75

** Fifth Third Bank is seeking a Lead Customer Service Representative/Teller for their Tampa, Florida location. The role involves providing exceptional customer service, managing complex CSR duties, and collaborating with the Financial Center Manager to ensure operational efficiency while adhering to bank policies and maintaining customer confidentiality. **

Skills & Requirements

Must-have

  • excellent customer service
  • extensive cash handling
  • in-depth knowledge of retail policies
  • maintain a balancing record
  • sound judgment in decision making

Nice-to-have

  • act as a leader
  • demonstrate company core values
  • flexibility in scheduling
  • genuine care for customers
  • collaborate with Financial Center Manager

Key Requirements

  • High school diploma/GED
  • Must have the ability to interact comfortably and confidently with the public
  • Work authorization for the US

Work Rights

Not specified

Tailored Resume

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