The job posting is for a Technical Representative role at ATR (Airbus/Leonardo) based in Kuantan, Malaysia, focused on supporting the Super Puma fleet by optimizing aircraft availability and ensuring strong communication between customers and Airbus stakeholders. The position requires technical expertise, customer engagement skills, and involves regular travel
Job Summary
Serve as the primary technical support for the Malaysian Super Puma fleet to maximize aircraft availability.
Act as a strategic bridge between customer requirements and Airbus Helicopters stakeholders including CSM, Logistics, and Sales & Service.
Manage the end-to-end technical query process via WebTek while ensuring compliance with Network KPI timeframes.
Matching Summary
Match Score: 85
The job posting is for a Technical Representative role at ATR (Airbus/Leonardo) based in Kuantan, Malaysia, focused on supporting the Super Puma fleet by optimizing aircraft availability and ensuring strong communication between customers and Airbus stakeholders. The position requires technical expertise, customer engagement skills, and involves regular travel.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Maintain Part 66 license currency
Manage WebTek technical query process
Conduct fleet data collection and reporting
Facilitate technical workshops and seminars
Coordinate PBH return/receive flow
Nice-to-have
Proactive adoption of digital services
Strong cross-functional collaboration skills
Experience with AirbusWorld and FLAM tools
Ability to drive customer engagement
Knowledge of safety culture promotion
Key Requirements
Part 66 license currency required
Professional experience level in technical support
Willingness to travel regularly to Labuan and Subang