Business Care Partner

Stanley Black & Decker, Inc

Poznań, Poland
Competitive salary; benefits: multisport card subs...
Hybrid
Fluency in german and english required
Experience in customer service roles
Knowledge of technical components
You will serve as the primary contact for distributors to ensure complete order execution and resolve disputes

Job Summary

  • You will serve as the primary contact for distributors to ensure complete order execution and resolve disputes.
  • The role requires ensuring compliance with procedures such as CFIN entry and duties segregation while collaborating internally for customer satisfaction.
  • Employees receive a competitive salary plus benefits including private medical care, life insurance, and a private pension program.

Matching Summary

You will serve as the primary contact for distributors to ensure complete order execution and resolve disputes.

Salary

Competitive salary; Benefits: Multisport card subsidy, private medical care, life insurance, private pension program

Skills & Requirements

Must-have

  • Fluency in German and English required
  • Experience in customer service roles
  • Knowledge of technical components

Nice-to-have

  • Polish at a communicative level
  • SAP and Salesforce knowledge
  • Microsoft Package proficiency
  • Embrace innovation and learning

Key Requirements

  • Fluency in German and English
  • Prior customer service experience
  • Technical component knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter