Customer Banking Specialist - Seymour (30 Hours/week)

CBA New Digital Businesses Pty

Seymour, Northern Murray Area, Australia
On-site (30 hours/week, monday - friday, 9.30 am - 4.00 pm)
Build personal connection with customers
Assist customers with technology and digital banking
Respond to transactional needs
CBA New Digital Businesses Pty is seeking a part-time Customer Banking Specialist for their Seymour branch, focusing on delivering exceptional service to personal and small business customers. The role involves engaging with customers, assisting with financial needs, and promoting the bank's digital offerings

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • Engage with customers by participating in community events and fundraising activities.

Matching Summary

Match Score: 85

CBA New Digital Businesses Pty is seeking a part-time Customer Banking Specialist for their Seymour branch, focusing on delivering exceptional service to personal and small business customers. The role involves engaging with customers, assisting with financial needs, and promoting the bank's digital offerings.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Assist customers with technology and digital banking
  • Respond to transactional needs
  • Complete Financial Health Checks
  • Process loan and credit card applications
  • Proactively call customers
  • Adhere to bank processes and procedures
  • Engage in community events

Nice-to-have

  • Act with integrity
  • Place customer at the center
  • Passion for service excellence
  • Work independently and refer specialists
  • See the big picture for customers
  • Provide holistic solutions
  • Genuine passion for the customer

Key Requirements

  • Availability to cover predetermined roster
  • Ability to ask the right questions and find the right solutions
  • Demonstrate ability to work in a busy, commercial and driven retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter