Customer Service Representative Ii

Genpt

Gary, IN, United States
Customer order processing
Negotiation of sale and purchase prices
Inventory management
The Customer Service Representative II ensures customer expectations are accurately determined and fully met under general supervision

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and fully met under general supervision.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
  • The role involves placing orders, negotiating prices, expediting backorders, sourcing products, and assisting less experienced representatives.

Matching Summary

The Customer Service Representative II ensures customer expectations are accurately determined and fully met under general supervision.

Skills & Requirements

Must-have

  • Customer order processing
  • Negotiation of sale and purchase prices
  • Inventory management
  • Customer relationship building
  • Strong communication skills
  • Multi-tasking and time management
  • Computer proficiency

Nice-to-have

  • Guidance to less experienced representatives
  • Handling challenging customer inquiries
  • Process improvement focus
  • Basic product knowledge
  • Reliability and attention to detail

Key Requirements

  • High school diploma or GED
  • Three to five years related experience
  • Ability to negotiate pricing
  • Experience with customer service
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter