The 95 William Street Branch of Thejolietbank is seeking part-time customer service professionals to enhance its team. Positions available include Customer Service Representative, Branch Concierge, and Customer Banking Specialist, with specific schedules outlined. Candidates should be passionate about customer service and able to engage effectively with clients
Job Summary
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
We are looking for several customer service professionals to join our 95 William Street branch part time!
Matching Summary
Match Score: 85
The 95 William Street Branch of Thejolietbank is seeking part-time customer service professionals to enhance its team. Positions available include Customer Service Representative, Branch Concierge, and Customer Banking Specialist, with specific schedules outlined. Candidates should be passionate about customer service and able to engage effectively with clients.
Skills & Requirements
Must-have
Deliver outstanding outcomes for customers
Build personal connection with customers
Respond to transactional needs
Adhere to Bank's processes and procedures
Capture customer feedback and drive improvement
Nice-to-have
Passion for service excellence
Work independently and refer specialists
See the big picture for customers
Genuine passion for the customer
Participate in community events
Key Requirements
Ability to ask the right questions and find the right solutions
Act with integrity and place the customer at the centre
Demonstrate ability to work in a busy retail environment