Floor Manager - White City House, West London

Soho House & Co Inc.

West London, United Kingdom
Weekly pyy; not specified; team meal, membership, ...
On-site
2+ years experience in similar capacity
Fast-paced high-volume environment management
Flexible shifts including weekends and holidays
The Floor Manager is responsible for managing a floor team to deliver successful and efficient service while upholding Soho House service standards

Job Summary

  • The Floor Manager is responsible for managing a floor team to deliver successful and efficient service while upholding Soho House service standards.
  • Key duties include driving exceptional service standards, leading engaging training sessions on food and drink programs, and overseeing daily operations.
  • The role offers competitive benefits including weekly pay, team meals, private health care, and up to 50% staff discounts on Cowshed & Soho Home.

Matching Summary

The Floor Manager is responsible for managing a floor team to deliver successful and efficient service while upholding Soho House service standards.

Salary

Weekly Pay; Not specified; Team meal, membership, 50% off F&D, $100/night room rate, health/dental, life assurance, birthday off, 50% retail discount, charity days, counseling, training, team events

Skills & Requirements

Must-have

  • 2+ years experience in similar capacity
  • Fast-paced high-volume environment management
  • Flexible shifts including weekends and holidays

Nice-to-have

  • Passionate about customer service excellence
  • Strong problem-solving under pressure
  • Ability to work autonomously and in teams

Key Requirements

  • Minimum of 2+ years' experience in similar capacity
  • Competency outlined in training schedule and Club School
  • Ability to work flexible shifts and schedules

Work Rights

Not specified

Tailored Resume

Cover Letter